FAQs
1. When will I receive my order?
We aim to process all orders within 1–3 business days.
Once shipped, delivery typically takes 3-15 days depending on your location and the product.
You’ll get a tracking number as soon as your order is on the way!
2. Where do you ship from?
We work with trusted suppliers around the world.
Most of our products ship directly from our international warehouses to bring you the best deals and trending finds.
3. Do you ship internationally?
No, we only ship in the UK for now - but this might change in future!
4. Can I cancel or change my order?
Once ordered, there is no adjustments or cancellation we can make. However, we do have a returns/refund policy you can view in our main menu.
5. How can I track my order?
Once your order is shipped, we’ll send a tracking link via email.
6. Are your beauty tools safe to use?
Yes! All our beauty gadgets are designed with safety in mind and are used by thousands of happy customers.
Always follow the instructions provided with each product.
7. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment options at checkout.
8. Do you offer refunds or returns?
Yes — we have a 30-day return policy. If your item is damaged or not as expected, please contact us and we’ll sort it out ASAP - glownesthomeandbeauty@gmail.com
9. How do I contact you?
We’re happy to help!
Email us at glownesthomeandbeauty@gmail.com , and we’ll reply within 24–48 hours.